March 2026 Release

See what’s new in MagicBlocks and the improvements we’ve made to make it more powerful and reliable.

New Features

Workspace Credit Management

Maintain uninterrupted campaigns with versatile top-up options via Stripe.

Auto Top-up: Set custom thresholds to automatically replenish your credits when they run low.

Manual Top-up: Add credits as needed with a single click.

One-card Payment: Quick and secure checkout using your saved payment method for seamless budget management.

Outbound Campaigns Page

Launch proactive outreach directly from a dedicated workspace. This initial version allows you to manually upload contacts, select your AI Agent and sender number, and trigger SMS campaigns powered by Twilio with a single click.

Opt-out & Subscription Control

AI-Powered Automation: Agents now recognize "Opt-out" intent. When a user expresses a desire to stop receiving messages, the system triggers an automatic Unsubscribe action, instantly halting all outbound communication.

Manual Admin Overrides: Manage subscription statuses directly within the Contacts page. Admins have the flexibility to manually toggle between Subscribed and Unsubscribed from a contact's detail view to handle specific requests or updates.

Improvements

Secure Contact Sync via GoHighLevel (GHL) OAuth

Connect to GoHighLevel more securely via the official OAuth 2.0 flow. This update replaces manual API Keys, providing a more stable and compliant connection for all Contact Transfers.

Relcu "Sync Lead Fields" Toggle

Choose your data depth with a new toggle in Relcu settings. Select Simple Handover for basic updates and summaries, or Full Lead Field Synchronization to map and update all contact fields automatically.

Updated Terms Of Conditions Acceptance

Display a mandatory Terms and Conditions modal with version tracking and scroll-to-accept validation to ensure users explicitly acknowledge the latest policy updates before proceeding.

Manual Google Knowledge Refetching

Update your data on demand. You can now manually trigger a Refetch of your Google Knowledge sources to ensure your AI Agent always operates with the most current information.

Modular Wizard Generation

Create exactly what you need with independent generation for Sales Playbooks, Knowledge Base Collections, and AI Agents. Build individual components without being forced through a full setup flow

Enable Streaming MCP by Default

Set HTTP Streaming as the default MCP mode and ensure full compatibility with modern MCP servers for more reliable tool execution.

Strengthen Agent Configuration

• Connect Zapier directly inside the Contact Transfer interface without leaving MagicBlocks
• Introduce 42 advanced redaction types to automatically mask sensitive information during Agent interactions
• Standardize logic terminology from “Directors” to “Actions,”
• Remove the non-functional global Jailbreak Prevention guardrail setting
• Streamline Block Brain by removing Company Email and Phone fields in favor of global values
• Streamline Block Brain by eliminating outdated “Use Memories” and “Missing Knowledge Check.”
• Surface Agent Persona details are directly within settings and Blocks for clearer configuration context.
• Standardize new Action conditions with “All Key Facts Found = Yes” as the default
• Clarify PII controls with updated labels and guidance to ensure more predictable and controlled Agent behavior.
• Remove all legacy “message detection accuracy” references across Agent and Block settings (including Guardrails and Advanced Guardrails)
• Update Help Center links throughout Agent configuration areas — including Guardrails, Key Facts, Actions, Brain, Journey, Go Live, and Collections
• Add a visual indicator icon within the HubSpot and Go HighLevel field lists to clearly identify which fields are marked as Key Facts
• When Journey Block or Key Fact limits are reached, display an “Upgrade now” link on the banner

Enhance Chat Appearance Setting

• Clean up and reorganize the Appearance layout with clearer
• Basic and Advanced sections
• Simplified labeling
• More intuitive customization controls for a cleaner configuration experience

Enhance Chatbot Engagement

• Redesign the visual layout of Date-type fields within the Chatbot to ensure the date picker appears clearly
• Customize your AI Agent with human-style Avatar presets
• Control how proactive messages are displayed with a shortened preview followed by an ellipsis (…) before chat opens
• Enable notification sounds for new incoming messages

Find and Manage Sess Faster:

• Filter Sessions across multiple Channels and Sentiments at once
• Search by Message ID
• Focus on the most recent activity with Last Seen Time sorting

Dashboard Performance

• Standardize the default view to Past 14 Days
• Introduce “This Week” and “Last Week” quick presets for easier reporting
• Improve calendar visibility of selected ranges
• Optimize data queries to deliver faster and more reliable Dashboard performance.

Enhance Contact Management

• Standardize terminology from “Leads” to “Contacts” for clearer data consistency across the platform.
• Create and manage Contacts directly from the UI
• Support bulk upsert via API for large-scale synchronization
• Support bulk find via API for large-scale synchronization
• Deleting Contact primary email and phone
• Delete Contact Key Fact, Memories, and Forms directly within the contact details interface

Improve Workspace

• Add clearer safeguards when deleting Explorer workspaces with published Agents
• Enable search within the Workspace switcher dropdown
• Display a persistent notification band for Explorer (Free) workspaces, encouraging upgrade

Enhance Collection

• Relabel “Websites” to “Web Pages”
• Simplify upload messaging: “Upload files from your device or Google Drive”, add contextual tooltips “From device or Google Drive.”
• Improve source visibility by clearly distinguishing Sitemap and Web page origins with actual URLs in tooltips
• Align Spanish translations for updated labels
• Enable item-level deletion with role-based permission controls for more precise content management.
• Enhance right-side menu clarity and visual consistency in both light and dark mode
• Reposition “Open Link” for clearer access

Fixed

Dashboard

• Resolve chart filtering inconsistencies
• Fix “Latest Leads” returning null data
• Correct Goal list loading when switching workspaces
• Address timezone inaccuracies for New Leads metrics

Session

• Fix duplicate inbound SMS messages in production
• Resolve Agent filter issues (including the US region)
• Correct session counter mismatches in new workspaces
• Stabilize sorting and filtering behavior across Session views
• Sessions sometimes show “No sessions.”

Agent

• Fix the inability to publish from the sidebar when the Agent is unpublished
• Resolve Action condition issues message count + greater than not triggering, and “All” condition not working
• Prevent Knowledge toggle from forcing ON when selecting Sales Playbook
• Correct button state not switching to “Save” after edits
• Block saving Handover with invalid required fields
• Fix the global redactions do not mask data
• Restrict the Viewer role from modifying Key Facts
• Restore missing validation highlights in the General tab before publishing.

Contact

• Fix total session count mismatches
• Ensure updated contact details display correctly
• Resolve email filtering does not work
• Contacts sometimes show “No contacts.”

Knowledge & Collection

• Prevent refetch when usage limits are exceeded
• Stop ignored Missing Knowledge items from reappearing
• Correct “Last Updated” timestamp not refreshing after save
• Stabilize Sales Playbook fields from reloading unexpectedly.

Workspace

• Fix the inability to create new workspaces after navigation
• Restore search by Workspace ID
• Resolve 404 errors when navigating directly to an Agent via URL
• Fix Safari new-tab redirect issues during Sign Up and internal routing.

Mobile Experience:

• Restore the missing “Chat Widget Setting” in Go Live on mobile
• Fix tag filter access
• Enable editing collection names on mobile.

UI & Interaction:

• Resolve the inability to save custom CSS in Chat Appearance
• Fix UI stuttering in specific components
• Correct calendar picker malfunction in API expiration date selection.

📅 Released: 17 March 2026

Coming soon

GHL Marketplace

The MagicBlocks app is in final approval to be listed directly inside the GoHighLevel Marketplace. Once published, you’ll be able to install it instantly and activate MagicBlocks within your GHL Automation Workflows to streamline customer engagement.

Instagram & Facebook Channels

These integrations are already built into the platform. We’re completing final approval with Meta so you can soon connect your AI Agent and manage conversations across both channels seamlessly.

October Mini Release

This release simplifies the onboarding journey and workspace management while introducing a clearer, fairer pricing model across all plans. New users can now create Free Workspaces instantly, and existing teams benefit from improved usage alignment across every tier.

New Features

Free (Explorer) Plan

Magicblocks features within usage limits.
Each account can create up to 10 Free Workspaces, all with the complete master menu and core AI tools available.

When a workspace reaches its usage limit, users can seamlessly upgrade to a higher plan to continue building without interruption.

Full features, fair limits — start creating powerful AI Agents for free, upgrade only when you grow.

Improvements

Simplified Signup & Wizard Flow

The onboarding flow has been redesigned for speed and simplicity:
1️⃣ Sign up → Wizard → Generate AI Agent → Go to Try My Agent
2️⃣ No more “Start Free 14-Day Trial” required at the Go Live; users can now publish their Agent instantly.
3️⃣ “Go Live” is available right away under plan limits.

From signup to live Agent in one smooth flow — no waiting, no trial timers.

Updated Pricing & Usage Alignment

We’ve refined the pricing structure and usage limits across all plans to make scaling more predictable and transparent.
Each plan now includes clearer usage boundaries, message limits, and workspace flexibility — ensuring every team can scale at the right pace.

Fairer pricing, smarter scaling — Magicblocks grows as you do.

📅 Released: October 31, 2025
🧾 Sprint: Sprint 44 - MB.Oct.2025.v.01.1
🌐 Category: Product Update & Pricing Alignment

October 2025 Release

The October release focuses on simplifying the Agent experience, improving Sales Playbook generation, and refining the workspace interface for a smoother and more powerful user journey. This update strengthens how teams build, train, and deploy AI Agents — with better rule control, clearer designs, and smarter automation.

🚀 New Features

📘 Sales Playbook – Empower Your Agents with Smarter Selling Knowledge

Magicblocks introduces a brand-new Sales Playbook Collection — a dedicated knowledge base where your Agents can learn to sell smarter, answer objections, and highlight what makes your business unique.

The Sales Playbook helps teams organize key sales insights in one place and connects directly to your AI Agents, so every response aligns with your brand story and sales strategy.

✨ What’s New:

• New Knowledge Type: “Sales Playbook” now appears as a separate Collection under Knowledge.
  You can create, edit, search, and manage Playbooks just like any other knowledge type.
• Structured Sales Content: Each Playbook includes focused sections that train your Agent on what truly drives conversions:
• • Benefits – Reinforce product or service strengths.
  • Objection Mitigation – Handle customer doubts with confidence.
  • Product Highlights – Showcase your top selling points.
  • Social Proof – Add testimonials and success stories that build trust.
  • Pain Points – Help Agents empathize with real customer challenges.
  • Discovery Questions – Guide Agents to qualify leads naturally.
  • Emotional Drivers – Align responses with customers’ motivations.
  • Calls to Action – Encourage meaningful next steps.
• Smart Creation:
• • You can build Playbooks manually or let the Wizard auto-generate one during the Agent setup flow.
  • When creating a new Agent through the Wizard, Magicblocks now automatically generates a Sales Playbook — using the selected Wizard template as its base.

💡 How It Works:

When linked to an Agent, the Sales Playbook enriches the Agent’s main prompt — ensuring every interaction feels persuasive, relevant, and human-like.

If no Playbook is defined at the block level, the Agent automatically falls back to its global Playbook.

🌐 Website Knowledge – Automated Sitemap Change Detection

Magicblocks now keeps your Website Knowledge Collections up to date automatically.

Every Monday of the week, the system scans your sitemap to detect new, updated, or removed pages, and notifies you right from the Knowledge dashboard.

From the new Sitemap Changes panel, you can:

• Instantly review all detected page changes,
• Choose which sitemaps to track and which to ignore,
• Update selected pages with a single click and even auto-generate new Q&As when content changes.

A smart, hands-off way to keep your AI Knowledge fresh and relevant without ever manually re-syncing again.

🛠️ Improvements

🤖  Agent Simplified Behaviour – A Cleaner, Smarter Building Experience

We’ve redesigned the Agent workspace to make it more intuitive, organized, and efficient than ever.

• Streamlined Header: The top header now features a single, simplified version dropdown — no more cluttered labels or timestamps.
• Simplified Left Menu: The Agent menu has been reorganized for clarity
• Try My Agent – A new quick-access space to preview and test your Agent right after creation.
• Journey – The new home for all your Blocks and flow logic.
• Basic & Advanced Mode Toggle: Easily switch between two modes depending on your needs:
• • Basic Mode – Focused and clean, showing only essential Agent fields.
  • Advanced Mode – Unlocks all customization and fine-tuning options. Your mode preference is remembered, and switching won’t reset any data

💡 With this redesign, Agent creation feels faster, simpler, and more human — so you can focus on building conversations, not managing settings.

🪄 Wizard – Smarter Onboarding & Quick Agent Setup

The Magicblocks Wizard experience has been redesigned to make it faster and more intuitive for new users to create their first AI Agent.

Simplified Access:

• The Wizard now appears only for new workspaces that haven’t created their first Agent yet.
• Once the first Agent is created, the Wizard item is hidden from the master menu; users can still access it anytime through “Create Agent → Quick Agent Setup.”

New Signup Experience:

• New users landing on Magicblocks can instantly drop their website URL and create an AI Agent in seconds.
• The setup process runs smoothly in Light Mode and now redirects users directly to the Agent’s “Try My Agent” tab instead of the previous Wizard Complete page.
• Here, users can test their Agent in real-time, watch quick-start videos, or start a free onboarding session — all in one place.

Free Trial Integration:

• When clicking Go Live, new users are invited to start a 14-day free trial of the Standard Plan.
• The system automatically handles the countdown, trial expiry, and subscription transition — ensuring a smooth upgrade path.

🧭 Aligned Header – A Cleaner, Unified Navigation Experience

The Magicblocks top navigation just got a major cleanup. We’ve simplified how you access your workspace settings, making it easier to find what you need — without the visual clutter.

• Removed Topbar: The old topbar (with Theme, Language, Usage, and Profile buttons) has been removed for a more focused workspace view.
• Profile Moved to Sidebar: The profile button now lives at the top of the Main Sidebar, right where you start — easier to access, consistent with the master menu layout.
• Smart Workspace Popup: The Theme, Language, and Usage settings now live inside the Switch Workspace popup

⚙️ Agent Rules

The Agent Rules section has been upgraded from a single long text field to a clean, structured list view, giving builders more flexibility and clarity.

• List-Based Rules: Add each rule as a short, focused item (up to 150 characters) — easier to manage, reorder, and track.
• Drag & Drop Reordering: Arrange rules in the exact sequence your Agent should follow, the AI now reads and executes rules in order.
• Quick Add & Remove: Add new rules instantly with + New Rule or remove old ones with a simple confirmation — all in one click.

💼 Agent Jobs – Give Your AI a Clear To-Do List

The new Agent Jobs feature lets you define exactly what your AI should focus on. You can now create two powerful job types:

• General Jobs – guide how your Agent acts and responds in conversations.
• Collect Key Facts – help your Agent gather essential customer data automatically.

Reorder tasks by priority with simple drag-and-drop, and see them reflected instantly in both test and live versions.

Each job comes with a clear structure, editable content, and smart actions — so your Agents always stay aligned with your business goals.

🧠 Knowledge – Smarter Deletion Control

When deleting File or Website Knowledge, users now see a confirmation pop-up with the option to “Also delete associated Q&As.”

• The toggle is ON by default, removing both the Knowledge item and its related Q&As.
• Turn it OFF to delete only the Knowledge item while keeping existing Q&As.
  Gives users full control when cleaning up Knowledge without losing important training data.

🏷️ UX & Label Improvements

• Renamed “Blocks” → “Journey Blocks”
• Renamed “Guardians” → “Guardrails
• Auto-enabled QA Generation for Knowledge Base
• Polished minor UI labels and feedback texts

💡 Why This Matters

This release sets the foundation for smarter, more structured AI Agents.

From auto-generated Playbooks to rule-driven Agents and simpler design, Magicblocks continues to make building and managing AI sales assistants effortless — no code, just results.

Logs

📅 Published:/ Oct 23, 2025

Version: MB.Sept.2025.v.02

Category: Product Update

September 2025 Release

The September 2025 Release is one of the most significant updates yet, bringing smarter Agents, better data visibility, and an even smoother user experience across the platform.

From intelligent knowledge handling to global persona control and enhanced UI polish, this release focuses on clarity, customization, and control, empowering teams to build, train, and manage AI Agents more easily than ever.

🚀 New Features

📂 Google Drive Connection & Knowledge Import

Connect Google Drive to Magicblocks to import Docs, Sheets, Slides, and PDFs as knowledge sources.

Includes OAuth sign-in, file picker, and real-time import progress into the Knowledge Base.

Enables seamless AI training from your existing Drive content without manual uploads.

🎯 Agent Lead Handover – Multiple Conditional Handovers Based on Goal

Configure different follow-up paths depending on each lead’s goal or conversation outcome.

Automates lead qualification and routes conversations to the right team or workflow, improving conversion accuracy.

🧠 Agent-Level – Global Agent Knowledge

Added a new Knowledge section at the Agent level. If Block-level data is missing, the Agent now automatically falls back to the global Agent-level configuration.

Ensures consistent and intelligent knowledge retrieval across all blocks.

🧑‍💼 Agent-Level – Global Agent Persona

Added a new Global Persona setting at the Agent level, allowing users to define a default persona shared across all Blocks.

When both Agent and Block personas exist, the AI now responds using both contexts for higher consistency and adaptability.

Simplifies persona management and ensures a unified brand tone across every conversation.

🛡️ Agent-Level – Global Agent Guardians

Introduce a Global Guardians setting at the Agent level that applies safety/guardrail policies across every Block and Agent. This ensures consistent knowledge retrieval across the Agent and prevents empty responses even when certain blocks lack data.

Delivers centralized, consistent safety and compliance without per-block setup.

🔐 PII Protection Controls

Business admins can now decide exactly which personal data (Email Address, Phone Number, First Name, Last Name) the Agent AI is allowed to capture, keeping your conversations compliant and privacy-friendly.

Helps companies meet data-protection standards and build user trust.

📚 Knowledge Prioritization by Source URL & User Context

Agents now prioritize and return responses based on the relevance of each knowledge source (e.g., imported website URLs, Drive files, or uploaded documents) and the current user context.

This means the AI dynamically ranks which content source should be referenced first — ensuring every answer is precise, contextual, and aligned with user intent.

Empowers businesses with higher answer accuracy, better personalization, and improved reliability for multi-source knowledge bases.

🔍 Agent – Missing Knowledge Detection

When the system detects a user question that the AI Agent cannot answer, the query is now automatically saved into a Missing Knowledge list.
From this list, users can review unhandled questions and convert them directly into new Q&A Knowledge items, assigning them to any Knowledge Base collection.
Enables continuous knowledge improvement by turning unanswered questions into reusable learning data.

Helps teams continuously improve AI accuracy by identifying content gaps in real time.

💬 Agent – Insert Snippet Variants into Core Fields

Agents can now directly reference and insert Snippet Variants (predefined message templates) into core messaging fields such as Greeting, Introduction, Fallback, and Closing messages.

This allows teams to maintain message consistency across campaigns while personalizing tone and content at scale.

Empowers marketing and support teams to manage conversational tone dynamically, improve reusability, and reduce manual text duplication.

📞 Lead – Classified Email Addresses & Phone Numbers

Leads can now manage multiple email addresses and phone numbers, each classified as Primary, Work, Personal, or Other.

Validation logic ensures all entries are unique, valid, and non-duplicated within the workspace, with clear inline errors and warnings when conflicts occur.

Improves data accuracy, user control, and visibility of contact information within the Lead system.

📧 Email Transcript – Send Conversations in Plain Text Format

Emails sent from Magicblocks can now include a plain-text transcript of the full chat session as an attachment.

The transcript lists the entire conversation history with timestamps and sender details in a clean, readable format.

Makes it easier for teams to review, share, and store chat conversations in a simple text file.

🛠️ Improvements

⚙️ Wizard Experience Enhancements

The signup and onboarding wizard has been redesigned for clarity and flow—simpler steps, better visuals, and improved error handling.

Helps first-time users build agents faster with confidence.

🪄 Chat Widget Animations & Styling

A complete UI/UX redesign that reimagines how users engage with chat — smoother, livelier, and more personal.

💡Highlights:

• 🎯 Customizable Send Button — Personalize the design and position of the send action.
• 🔤 Adjustable Font Size for Input Field — Improve readability for longer chats.
• 💫 Typing Animation for Agent Messages — Realistic, timed “Agent is typing” effect.
• 💬 System Disclaimer Bubble — Automatic intro message for transparency.
• 💡 Starter Message Layout Enhancement — Cleaner display for welcome prompts.
• 📍 Widget Position Options — Choose where the chat appears (left, right, floating).
• 🎞️ Smooth Open/Close Animations — Seamless widget transitions.
• 🔔 Unread Message Badge Animation — Subtle pulse when new messages arrive.
• 👍 Enhanced Feedback Buttons (👍 / 👎) — Real-time animation when users react.
• ❌ Styled End Chat Button — Polished visual state and confirmation flow.
• 💬 Smart Reply Suggestions — AI-powered quick replies for faster interaction.

Brings life and motion into the chat experience, making conversations feel human and delightful.

🧾 Form – Enhanced Interaction & Display Behavior in Chat Widget

The Form inside the Chat Widget now supports two interaction modes — Step-by-Step Field Display and Display All Fields at Once.

• When selecting Display All Fields at Once, the entire form with all fields is shown together, allowing users to complete and review all inputs at once.
• When selecting Step-by-Step Field Display, each field appears one by one in sequence, guiding users through the form interactively.
  Provides full flexibility for designing how form information is presented and completed inside the chat interface.

🗂️ Collection Knowledge – Full UI/UX Redesign

The Collection Knowledge page now features a beautiful, modern redesign focused on clarity, simplicity, and productivity.

Users can browse and manage AI knowledge more intuitively than ever.

💡Highlights:

• 🪶 Modern card interface with improved hierarchy and spacing
• 🧩 Cleaner layout for titles, descriptions, and metadata
• 💡 Smooth hover and selection animations
• 🖼️ Unified typography, icons, and contrast system
• 📄 Expandable content previews for easier reading
• 🎨 Responsive design optimized for all devices

Brings elegance and performance together for effortless content management.

⚙️ Agent – Working & Published Version

Updated the Agent header and publishing logic to make managing versions simpler and clearer.

New version logic separates Working Version (saved edits) from Published Version (live version), while older published builds are listed under History Versions.

Gives users full visibility and control over Agent versions with a cleaner, more intuitive workflow.

🎨 Light-Mode Contrast Upgrade

Improved visual separation, shadows, and dual-tone icons across light-mode UI.

Makes dashboards easier on the eyes and more professional.

🔗 URL Endpoint – Add Test Connection / Trigger

A new Test Connection button lets users verify integrations instantly before deploying events.

Prevents configuration errors and speeds up API setup for developers.

📤 Agent – Lead Handover: Payload Preview for Handover Webhook Setup

Added a payload preview panel in the Handover Webhook setup, allowing users to view the exact JSON payload before activating the webhook.

Improves transparency and helps developers verify data structure quickly during integration.

✨ Agent Creation – New “Create Agent” Popup Experience (DEV-3836)

We’ve refreshed the Agent creation flow with a modern pop-up that appears from the “+ Create” icon — giving you clear, quick-start options in one place.

Can now choose from three creation paths:

• 🪄 Wizard – open the step-by-step setup on the same tab
• ⚙️ Scratch – start from a blank Agent setup
• 📁 Saved Template – instantly launch from an existing template

🧩 Key Fact – Enhanced Listening Logic and Block Selection

Updated the Key Fact listening system with a new “Listen for this fact across all blocks” control and a Block selection dropdown.

When the global option is unchecked, Key Facts listen only on selected or auto-added Blocks; when checked, they listen across all Blocks.

Provides clearer visibility, better flexibility, and precise control over how each Key Fact collects context across the Agent.

🖼️ File Upload – Support for SVG Format

The Upload File component now supports SVG files in addition to JPEG, JPG, and PNG formats (max. 512 KB).

Provides more flexibility for brand assets and sharper visuals across chat interfaces.

📊 Dashboard – Date Range Applied to Statistics

The Dashboard now dynamically updates all statistical data based on the selected date range.

📅 Published:/ Sep 29, 2025

Version: September 2025.v.01

Category: Product Update