See what’s new in MagicBlocks and the improvements we’ve made to make it more powerful, flexible, and reliable. 🚀
🚀 New Features
AI Models — More Reliable, Up-to-Date Model Options
MagicBlocks now uses a cleaner set of supported AI models, removing outdated options and aligning the default model with the latest recommended configuration. This helps Agents, Knowledge, and Chat deliver more consistent responses while reducing the risk of teams building on deprecated models.
- Supported model options: keep AI experiences aligned with currently supported models
- Cleaner setup: reduces confusion from outdated model choices
- More reliable AI workflows: improves consistency across Agent, Knowledge, and Chat
Relcu — CRM Messaging Settings
Relcu CRM Messaging Settings give mortgage teams clearer control over when AI responds, when it waits, and when a Loan Officer takes over. Teams can delay the AI’s first reply, batch rapid inbound SMS messages, pause AI when a human sends an outbound text, and decide whether AI should keep assisting after handover.
- First reply delay: give Loan Officers time to respond before AI replies
- Inbound SMS batching: combine multiple customer SMS messages into one cleaner AI response
- Human takeover control: prevent AI and humans from replying at the same time
- Loan Officer number control: decide whether AI can continue using the Loan Officer number after the Handover Human goal is completed
Relcu — Beeline Proxy
MagicBlocks now supports routing Beeline Relcu communication through Beeline’s dedicated proxy. This improves compatibility for Beeline-specific Relcu flows while keeping other Relcu workspaces on the existing connection path.
🛠️ Improvements
Knowledge — Improved Import Coverage
Knowledge imports now capture more useful imported content and reduce cases where valid knowledge is skipped unexpectedly from any source.
- Higher similarity threshold: raised from 0.7 to 0.9 to reduce duplicate content being ignored during imports
- Shorter content support: lowered minimum content length from 100 to 50 characters so shorter entries can be imported
- Faster processing: improved knowledge processing/indexing speed so uploaded content becomes available more reliably
LeadConnector — Naming Update
Customer-facing GoHighLevel references were renamed to LeadConnector across integration screens, labels, help text, and related messages. This is a QA naming and branding cleanup only; no CRM workflow behavior changed.
🛠️ Fixed
Agent
- Key Facts collection: fixed Agents re-asking for details already provided in the same user message
- Custom Freeform Key Facts: fixed values being skipped or collected incorrectly
- Key Fact validation: fixed invalid or missing values being treated as successfully collected
Relcu
- Contact handover: fixed errors that could prevent contacts from syncing successfully during handoff
- Human barge behavior: fixed human barge applying outside leads using the SMS assistant
- Knowledge enrichment: fixed assigned user names and contact details being missing from Relcu knowledge context
Contacts
- Contact Segment titles: fixed Contact Segment detail page titles not showing
📊 Release Summary
Total New Features: 3
Total Improvements: 2
Total Fixes: 7
Major Themes
- AI model reliability
- Relcu CRM Messaging controls
- Relcu integration reliability
Top 3 Most Impactful Changes
- AI Models Update — Keeps Agent, Knowledge, and Chat experiences more reliable by removing outdated model options and aligning defaults with supported models.
- Relcu CRM Messaging Settings — Gives mortgage teams control over AI timing, SMS batching, human takeover, and whether AI can use the Loan Officer number after handover.
- Relcu Beeline Proxy Support — Improves compatibility for Beeline-specific Relcu inbound SMS, outbound SMS, and contact transfer flows.